Data Deletion Instructions

1. Disconnect a connected account (instant)

You can revoke MeshTack's access to any connected Meta service at any time. This immediately deletes the stored access token so we can no longer access that account's data:

• Threads open the Threads page and click Disconnect on the connected account.
• Instagram / Facebook / Meta open the Meta Connections page and remove the connection.
• You can also revoke access from your Meta account settings under Apps and websites.

Disconnecting stops all further access and removes stored tokens. Content you already published to Threads, Instagram or Facebook continues to live on those platforms and is managed from there.

2. Request full account & data deletion

To permanently delete your MeshTack account and all associated data, choose either option:

1. Email us at meshitsolutions@gmail.com or support@meshitsolutions.com from your registered email/number with the subject "Data Deletion Request", including the phone number or business name on the account.
2. Or message us on WhatsApp at +91 92178 25076 requesting deletion.

We verify the request and permanently delete your account, connected-account tokens, profile data, and the content/records we hold (including Threads/Instagram/Facebook data obtained via the API) within 30 days. Some records may be retained only where required by law (e.g. tax/audit) or for fraud prevention, and are deleted once that obligation ends.

3. What gets deleted

• Your account, login identity and authentication tokens.
• Connected Meta/Threads/Instagram/Facebook access tokens and cached profile data.
• Posts, drafts, replies, mentions and insights stored in MeshTack for your connected accounts.
• WhatsApp conversation data and media processed on your behalf.

Opt-out (STOP) records are deliberately retained after deletion. We keep the minimum needed — the number and the fact it opted out — so that the number is never messaged again. This is a protection, not a marketing record.

4. If you are a customer of a business using MeshTack

If you messaged a business on WhatsApp and that business uses MeshTack, the business controls that conversation — MeshTack only stores and processes it on their behalf. To have it deleted:

• Contact the business directly and ask them to delete your data. They can remove it from their MeshTack dashboard.
• To stop receiving messages, reply STOP to any WhatsApp message from them. This takes effect immediately and excludes you from all future broadcasts.
• Or write to us at meshitsolutions@gmail.com or support@meshitsolutions.com. We will forward your request to the relevant business and assist them in fulfilling it within 30 days.

5. Contact

Meshit Solutions
Email: meshitsolutions@gmail.com
Support: support@meshitsolutions.com
Phone: +91 92178 25076

Grievance Officer: Rakesh Kumar Khandelwal
Email: meshitsolutions@gmail.com · support@meshitsolutions.com · WhatsApp / Phone: +91 92178 25076

See also our Privacy Policy.